PRIVACY POLICY
Last Updated: August 27, 2026
IW Motorsports (“IW Motorsports,” “IW,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting IWTINT.com, requesting a quote, scheduling an appointment, purchasing a service, submitting a deposit, contacting our team, or otherwise interacting with our business.
This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and the choices you have regarding your information.
By using IWTINT.com, you acknowledge the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
We may collect information that you voluntarily provide to us, as well as certain information automatically collected when you use our website.
Information You Provide
Depending on how you interact with IW Motorsports, we may collect information such as:
- Name
- Phone number
- Email address
- Billing information
- Service address, when applicable
- Vehicle year, make, model, trim, mileage, color, or other vehicle information
- Requested services
- Preferred appointment dates and times
- Quote requests
- Appointment and booking information
- Deposit and transaction information
- Referral or promotional information
- Photos or information you choose to upload or send us
- Messages submitted through contact forms, chat systems, email, SMS, or social media
- Other information you voluntarily provide
Payment Information
When you make a payment, reservation deposit, or purchase through our website, payment information may be processed by third-party payment processors.
IW Motorsports generally does not directly store complete credit or debit card numbers on its own servers.
Payment providers may collect information necessary to process your transaction in accordance with their own privacy policies and security practices.
2. INFORMATION COLLECTED AUTOMATICALLY
When you visit IWTINT.com, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed
- Referring website
- Time spent on pages
- Website interactions
- Approximate geographic location
- Advertising identifiers
- Cookie identifiers
- Conversion and campaign information
We may use cookies, pixels, tags, analytics tools, and similar technologies to collect this information.
3. HOW WE USE YOUR INFORMATION
We may use collected information to:
- Provide quotes and estimates
- Schedule appointments
- Process reservations and deposits
- Complete purchases and transactions
- Contact you regarding your vehicle or requested services
- Send appointment confirmations and reminders
- Respond to questions or support requests
- Provide customer service
- Follow up on quote requests
- Manage promotions and special offers
- Maintain customer records
- Improve our website and services
- Measure website performance
- Understand how visitors use our website
- Evaluate advertising performance
- Prevent fraud, abuse, or unauthorized transactions
- Protect our business, customers, and website
- Comply with applicable legal requirements
We may also use information to communicate with you about IW Motorsports services that may be relevant to your previous inquiry or customer relationship, subject to applicable law and your communication preferences.
4. TEXT MESSAGE AND SMS PRIVACY
If you provide your mobile phone number to IW Motorsports, you may receive service-related text messages regarding:
- Quote requests
- Appointment scheduling
- Appointment confirmations
- Appointment reminders
- Vehicle status
- Customer service
- Requested follow-up
- Transactions
- Promotions, when you have consented to promotional messaging
Message and data rates may apply depending on your wireless carrier and mobile plan.
Message frequency may vary.
You may opt out of promotional SMS messages at any time by replying STOP.
For assistance, you may reply HELP or contact IW Motorsports directly at 909-970-5776.
SMS Information Is Not Sold
Mobile information, text messaging opt-in data, and SMS consent will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
We may share information with service providers strictly as necessary to operate our messaging systems, provide customer support, schedule appointments, or deliver communications on our behalf.
Your consent to receive text messages is not a condition of purchasing goods or services unless specifically required for a particular service communication.
5. EMAIL COMMUNICATIONS
If you provide your email address, we may use it to send:
- Quotes
- Appointment information
- Receipts
- Transaction confirmations
- Service information
- Customer support communications
- Follow-up messages
- Promotional information
You may unsubscribe from promotional emails using the unsubscribe option contained within the message when available.
Transactional or service-related communications may still be sent when necessary to complete or support a transaction or appointment.
6. COOKIES AND TRACKING TECHNOLOGIES
IWTINT.com may use cookies and similar technologies to improve website functionality and understand visitor activity.
Cookies may be used to:
- Remember preferences
- Maintain shopping cart or checkout functionality
- Improve website performance
- Measure traffic
- Understand visitor behavior
- Track advertising conversions
- Determine how visitors found our website
- Prevent fraud and abuse
- Improve advertising relevance
You can typically control or disable cookies through your browser settings.
Disabling certain cookies may affect the functionality of parts of the website.
7. GOOGLE, META AND OTHER ADVERTISING SERVICES
IW Motorsports may use advertising and analytics platforms such as:
- Google Analytics
- Google Ads
- Google Tag Manager
- Meta/Facebook advertising tools
- Instagram advertising tools
- Conversion tracking platforms
- Website analytics platforms
- Customer relationship management and marketing platforms
These services may use cookies, pixels, or similar technologies to help us understand whether advertising campaigns resulted in website visits, quote requests, purchases, phone calls, or other actions.
Third-party providers may collect information according to their own privacy policies.
8. HOW WE SHARE INFORMATION
IW Motorsports does not sell personal information in the traditional sense of exchanging customer information for money.
We may share information with trusted third-party service providers when reasonably necessary to operate our business.
These providers may include:
- Website hosting providers
- Payment processors
- Appointment scheduling systems
- Customer relationship management platforms
- Email providers
- SMS and communication providers
- Analytics providers
- Advertising platforms
- Website security providers
- Cloud storage providers
- Accounting or bookkeeping systems
- Professional advisors
These service providers may only receive information reasonably necessary to perform services on our behalf.
We may also disclose information when required to:
- Comply with applicable law
- Respond to lawful government requests
- Comply with subpoenas or court orders
- Protect our legal rights
- Investigate fraud
- Protect customers, employees, or the public
- Enforce agreements or website policies
9. CUSTOMER VEHICLE INFORMATION
When requesting automotive services, customers may provide vehicle-specific information.
Vehicle information may include:
- Year
- Make
- Model
- Trim
- Mileage
- Vehicle identification details
- Photos
- Condition
- Requested modifications or services
We use this information to determine service compatibility, prepare estimates, schedule services, document vehicle condition, and perform requested work.
10. PHOTOS AND VEHICLE IMAGES
IW Motorsports may photograph or record vehicles for documentation, quality control, security, portfolio, social media, marketing, or promotional purposes.
We make reasonable efforts to avoid publicly displaying personally identifying customer information.
If you have concerns regarding photographs or marketing use of your vehicle, please notify our team.
11. SECURITY CAMERAS AND FACILITY SECURITY
IW Motorsports may use security cameras and monitoring systems at its facility for:
- Security
- Theft prevention
- Vehicle protection
- Employee and customer safety
- Incident investigation
- Business operations
Security recordings may be retained for a reasonable period depending on storage capacity, operational needs, or legal requirements.
12. DATA SECURITY
We take reasonable administrative, technical, and organizational measures designed to protect personal information.
However, no website, communication system, electronic storage system, or internet transmission can be guaranteed to be completely secure.
Customers should avoid sending highly sensitive financial information through unsecured email or text messages.
13. DATA RETENTION
We may retain information for as long as reasonably necessary to:
- Provide requested services
- Maintain customer records
- Support warranties
- Maintain transaction histories
- Resolve disputes
- Meet tax or accounting requirements
- Prevent fraud
- Comply with legal obligations
- Maintain legitimate business records
Information that is no longer reasonably necessary may be deleted, anonymized, or securely archived.
14. CALIFORNIA PRIVACY RIGHTS
Because IW Motorsports operates in California, California residents may have certain rights regarding their personal information under applicable privacy laws.
Depending on the circumstances and applicable legal thresholds, these rights may include the right to:
- Request information about personal information collected
- Request access to personal information
- Request correction of inaccurate personal information
- Request deletion of certain personal information
- Request information regarding categories of information disclosed to third parties
- Opt out of certain forms of sharing or targeted advertising where applicable
- Exercise privacy rights without unlawful discrimination
Certain information may be exempt from deletion or other requests when retention is necessary for transactions, warranties, legal obligations, security, fraud prevention, or other permitted purposes.
To submit a privacy request, contact IW Motorsports using the information provided at the bottom of this policy.
We may need to verify your identity before completing certain requests.
15. DO NOT SELL OR SHARE MY PERSONAL INFORMATION
IW Motorsports does not sell customer personal information for monetary compensation.
Certain advertising technologies may be considered “sharing” of personal information or cross-context behavioral advertising under some privacy laws.
Where legally required, California residents may request to opt out of eligible sharing activities by contacting us.
SMS consent and mobile opt-in information will not be sold or shared with third parties for their independent marketing purposes.
16. THIRD-PARTY WEBSITES
IWTINT.com may contain links to third-party websites or services.
These websites operate independently from IW Motorsports.
We are not responsible for the content, security, or privacy practices of third-party websites.
We encourage users to review the privacy policies of third-party services before providing them with personal information.
17. CHILDREN’S PRIVACY
IWTINT.com is intended for customers seeking automotive, residential, commercial, and related services and is not directed toward children under 13.
We do not knowingly collect personal information from children under 13.
If we become aware that information from a child under 13 has been collected unintentionally, we may take reasonable steps to delete it.
18. CHANGES TO THIS PRIVACY POLICY
IW Motorsports may update this Privacy Policy periodically to reflect changes in our website, technology, services, business practices, or legal requirements.
The revised version will be posted on this page with an updated “Last Updated” date.
Continued use of IWTINT.com after an updated Privacy Policy is posted constitutes acknowledgment of the revised policy.
CONTACT IW MOTORSPORTS
Questions, requests, or concerns regarding this Privacy Policy may be directed to:
IW Motorsports
Website: IWTINT.com
Phone: 909-970-5776
La Verne, California
For privacy-related requests, please identify your request as a Privacy Request so our team can properly review it.
BOOKING, DEPOSIT & CANCELLATION POLICY
Last Updated: August 27, 2026
IW Motorsports reserves dedicated installation time, facility space, technicians, and in many cases materials specifically for each scheduled vehicle.
This Booking, Deposit & Cancellation Policy explains how reservations, promotional bookings, deposits, appointment changes, and cancellations are handled.
By submitting a deposit or reserving an appointment with IW Motorsports, you acknowledge and agree to this policy.
YOUR RESERVATION DEPOSIT
Certain services and promotional packages require a reservation deposit to secure your appointment or promotional price.
Unless otherwise expressly stated in writing:
RESERVATION DEPOSITS ARE NON-REFUNDABLE.
This does not affect any refund rights that cannot legally be waived.
Your reservation deposit is applied toward the total price of the corresponding service.
For example, if your package is $2,499 and you pay a 10% reservation deposit, the deposit is credited against the final invoice and only the remaining balance is due for that package, plus any separately authorized upgrades or additional services.
The deposit is not an additional charge on top of the advertised service price.
WHY WE REQUIRE A DEPOSIT
Your deposit does more than hold a spot on a calendar.
Once a reservation is accepted, IW Motorsports may:
- Reserve installation bay capacity
- Reserve technician time
- Restrict that appointment from being sold to another customer
- Order or allocate installation materials
- Prepare vehicle-specific patterns or production requirements
- Coordinate multiple services
- Hold limited promotional pricing
Because this preparation begins before your vehicle arrives, reservation deposits are generally non-refundable.
48-HOUR RESCHEDULING POLICY
Plans can change.
If you need to move your appointment, please contact IW Motorsports at least:
48 HOURS BEFORE YOUR SCHEDULED DROP-OFF.
With at least 48 hours’ notice, your reservation deposit may ordinarily be transferred to a new available appointment date.
All rescheduled appointments remain subject to availability.
CHANGES WITH LESS THAN 48 HOURS’ NOTICE
Appointment changes made less than 48 hours before the scheduled drop-off create installation time that may be difficult to refill.
For that reason, a late rescheduling request may result in:
- Loss of the existing reservation deposit
- A requirement for a new deposit
- Loss of promotional appointment availability
- Rescheduling at the next available regular appointment
IW Motorsports may make reasonable exceptions depending on the circumstances, but exceptions are not guaranteed.
CANCELLATIONS
If you cancel your service after submitting a non-refundable reservation deposit, the reservation deposit will ordinarily be forfeited.
Any payment collected above the designated non-refundable deposit amount will be handled according to the applicable invoice, service agreement, and law.
NO-SHOW APPOINTMENTS
A customer who fails to arrive for a confirmed appointment without contacting IW Motorsports may be considered a no-show.
No-show appointments may result in:
- Forfeiture of the reservation deposit
- Loss of promotional pricing
- A new deposit being required
- Future scheduling restrictions
ARRIVING LATE
Please contact us if you expect to arrive late.
A significant delay can affect the installation schedule for your vehicle and other vehicles scheduled that day.
Depending on the project and how late the vehicle arrives, we may need to:
- Adjust the estimated completion time
- Move the drop-off to another available appointment
- Reschedule the vehicle
LIMITED-TIME PROMOTIONAL RESERVATIONS
Some IW Motorsports promotions are specifically designed to fill a limited upcoming installation window.
The promotional purchase secures the advertised price, but customers are still responsible for satisfying the scheduling requirements of the offer.
Unless a specific promotion states otherwise:
CUSTOMERS WHO ALREADY HAVE THEIR VEHICLE MUST RESERVE OR CONFIRM AN AVAILABLE APPOINTMENT WITHIN THE PROMOTIONAL 30-DAY WINDOW.
When booking online, you may be offered two options:
I HAVE MY VEHICLE — CHOOSE MY DROP-OFF NOW
Select one of the available promotional appointment dates displayed during booking.
I HAVE MY VEHICLE — I’LL SCHEDULE AFTER CHECKOUT
You may secure the promotional price first and contact IW Motorsports to select your appointment.
You must complete the appointment scheduling process within the applicable 30-day promotional period.
Appointment dates are subject to availability.
If you attempt to schedule within the required period but IW Motorsports has no qualifying appointment remaining because of studio availability, our team may authorize the next reasonable available date without cancelling your promotional pricing.
VEHICLE ON ORDER — PROMOTIONAL EXCEPTION
We understand that customers frequently purchase protection for a new Tesla or other vehicle before the vehicle has actually been delivered.
If the applicable promotion includes a Vehicle On Order option, you may secure the promotional price before taking delivery.
Select:
MY VEHICLE IS CURRENTLY ON ORDER
when completing your reservation.
Customers properly using the Vehicle On Order option are not required to take delivery of the vehicle within the standard 30-day promotional appointment period.
Your promotional reservation will remain associated with the future vehicle while it is awaiting delivery, subject to the specific terms of the promotion.
Once you receive the vehicle, contact IW Motorsports promptly to arrange an available installation date.
This exception is intended specifically for vehicles that have not yet been delivered at the time the reservation is made.
FAILURE TO SCHEDULE WITHIN A PROMOTIONAL WINDOW
If you already have your vehicle and fail to schedule within a required promotional window:
- Promotional pricing may expire
- Your reserved promotional allocation may be released
- Future service may be subject to then-current pricing
The reservation deposit remains subject to the non-refundable deposit policy.
IW Motorsports may, at its discretion, allow the deposit to be applied toward a different or regularly priced service.
PROMOTIONAL AVAILABILITY
Promotional appointment capacity is limited.
Submitting a deposit secures your pricing according to the applicable offer but does not create unlimited appointment availability.
Customers are encouraged to schedule promptly if they already have their vehicle.
VEHICLE CONDITION AND ADDITIONAL PREPARATION
Advertised packages are based on the service and vehicle conditions identified in the applicable offer.
Some vehicles require additional preparation because of:
- Mileage
- Road contamination
- Tar
- Industrial fallout
- Overspray
- Heavy water spotting
- Existing waxes or coatings
- Paint defects
- Previous film or adhesive
- Other surface conditions
When additional preparation or correction is required and is not already included in the package, we will identify the applicable additional service before proceeding whenever reasonably possible.
Optional upgrades selected by the customer are added to the package price.
APPOINTMENT COMPLETION TIMES
Drop-off and completion times are estimates unless expressly guaranteed in writing.
Premium protection work requires careful preparation, installation, curing, edge finishing, and inspection.
An unexpected vehicle condition or installation issue may require additional time.
IW Motorsports will make reasonable efforts to keep you informed if the expected completion schedule materially changes.
CUSTOMER-PROVIDED INFORMATION
Customers are responsible for providing accurate vehicle and appointment information.
This includes correctly identifying whether:
- The vehicle is already in your possession
- The vehicle is still on order
- The vehicle has previous body or paint work
- The vehicle has existing film, tint, coatings, or wraps
- Other conditions exist that may materially affect installation
Incorrect information may affect scheduling or promotional eligibility.
BALANCE DUE
Unless another payment arrangement is approved in writing, the remaining service balance is due when the project is completed and before the vehicle is released.
Any approved upgrades or additional work will be added to the final invoice.
WEATHER AND EVENTS OUTSIDE OUR CONTROL
Occasionally an appointment may need to be changed because of circumstances outside either party’s reasonable control, including:
- Severe weather
- Power outages
- Equipment failure
- Product shipping delays
- Facility emergencies
- Illness
- Other unforeseen circumstances
If IW Motorsports must move your appointment, your reservation deposit will transfer to the rescheduled appointment and will not be forfeited because of an IW Motorsports initiated scheduling change.
HOW TO RESCHEDULE OR ASK FOR HELP
For the fastest assistance, call or text our studio:
909-970-5776
You may also contact:
IW Motorsports LLC
1915 McKinley Ave Unit C
La Verne, CA 91750
Monday–Friday: 12:00 PM–8:00 PM
Saturday: Appointment Only
Sunday: Closed
We recommend contacting us as soon as you know that an appointment needs to be changed.
SMS & TEXT MESSAGING TERMS & CONDITIONS
Last Updated: August 27, 2026
These SMS & Text Messaging Terms & Conditions (“SMS Terms”) apply to text messages sent by or on behalf of IW Motorsports LLC (“IW Motorsports,” “IW,” “we,” “our,” or “us”).
By providing your mobile telephone number and consenting to receive text messages where consent is required, you agree to these SMS Terms and our Privacy Policy.
1. IW MOTORSPORTS TEXT MESSAGING
IW Motorsports may use text messaging to communicate with customers and prospective customers regarding:
- Quote requests
- Customer inquiries
- Appointment scheduling
- Appointment confirmations
- Appointment reminders
- Service updates
- Vehicle status
- Customer support
- Requested follow-up
- Reservation information
- Deposit information
- Transaction information
- Promotions
- Special offers
- New services
- Other IW Motorsports marketing, when you have consented to receive such marketing
The type of messages you receive depends on how you interact with IW Motorsports and the permissions you provide.
2. CONSENT TO RECEIVE TEXT MESSAGES
When you voluntarily provide your mobile telephone number and affirmatively opt in to promotional text messaging, you authorize IW Motorsports and service providers acting on our behalf to send marketing and promotional text messages to the telephone number you provided.
Messages may be sent using automated technology where permitted by law.
CONSENT TO RECEIVE MARKETING TEXT MESSAGES IS NOT A CONDITION OF PURCHASING ANY GOODS OR SERVICES.
You may still contact IW Motorsports, request a quote, schedule a service, or make a purchase without agreeing to receive promotional text messages.
3. TRANSACTIONAL AND SERVICE MESSAGES
If you schedule an appointment, request information, make a purchase, or otherwise enter into a transaction with IW Motorsports, we may send communications reasonably related to that request or transaction where permitted by law.
Examples include:
- Appointment confirmations
- Scheduling communications
- Payment information
- Vehicle completion notices
- Requested customer support
- Responses to messages you initiate
These communications are different from optional promotional marketing messages.
4. MESSAGE FREQUENCY
Message frequency varies depending on:
- Your activity
- Your appointments
- Your inquiries
- Your customer relationship
- Promotions
- Services you request
We do not guarantee a specific number of messages per month.
5. MESSAGE AND DATA RATES
Message and data rates may apply according to your wireless carrier and mobile service plan.
IW Motorsports does not charge customers separately simply for receiving ordinary SMS messages from us, but your wireless provider may charge you according to your plan.
Contact your wireless carrier if you have questions regarding messaging or data charges.
6. HOW TO OPT OUT
You may withdraw consent to receive promotional text messages at any time.
The simplest method is to reply:
STOP
to a marketing text from IW Motorsports.
Where supported, standard opt-out requests such as:
- STOP
- QUIT
- END
- CANCEL
- UNSUBSCRIBE
- REVOKE
- OPT OUT
or another reasonable message clearly communicating that you no longer wish to receive applicable text messages may also be treated as an opt-out request.
You may also contact IW Motorsports directly at:
909-970-5776
or
to request that applicable marketing text communications stop.
We will process valid opt-out requests in accordance with applicable law.
7. OPT-OUT CONFIRMATION
After you opt out, you may receive a final confirmation message acknowledging your request.
After the opt-out is processed, promotional text messages covered by your request should stop unless you later provide new consent.
Opting out of promotional text messages does not necessarily prevent us from sending communications that are legally permitted and reasonably necessary to complete a transaction, respond to a message you initiate, address an active service issue, or communicate other information that does not require the withdrawn marketing consent.
8. HELP
For assistance, reply:
HELP
when supported, or contact IW Motorsports directly:
Call / Text: 909-970-5776
Email: Team@IWmotorsports.com
9. RE-ENROLLMENT
If you previously opted out and later wish to receive promotional messages again, you may need to provide new consent.
Sending us a new inquiry does not necessarily restore marketing consent unless you affirmatively opt in again where required.
10. MOBILE NUMBER OWNERSHIP
By subscribing to text communications, you represent that you are the subscriber or customary user of the telephone number provided or otherwise have authority to consent to messages being sent to that number.
If you change, transfer, deactivate, or relinquish your telephone number, please notify us or opt out before the number is reassigned.
This helps prevent messages intended for you from being delivered to another person.
11. NO SALE OF SMS CONSENT DATA
IW Motorsports does not sell, rent, or provide your SMS opt-in consent to third parties for their independent marketing purposes.
Mobile information, SMS consent records, and text-messaging opt-in data will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.
We may provide information to vendors and service providers that help us operate our communications systems when reasonably necessary to provide those services on our behalf.
Examples may include:
- SMS delivery providers
- Customer relationship management systems
- Scheduling providers
- Customer support platforms
- Website providers
These providers may process information as necessary to perform services for IW Motorsports.
Additional information is available in our Privacy Policy.
12. MESSAGE DELIVERY
Text message delivery depends on wireless networks and telecommunications providers that are outside IW Motorsports’ direct control.
Messages may occasionally be:
- Delayed
- Blocked
- Misrouted
- Undelivered
IW Motorsports cannot guarantee delivery of every text message.
Customers should not rely exclusively on SMS for emergency or extremely time-sensitive communication.
For immediate assistance during business hours, call:
909-970-5776
13. SUPPORTED CARRIERS
Availability may vary by wireless carrier, telephone number, device, messaging service, and geographic region.
Not all devices or carriers necessarily support every messaging feature.
Wireless carriers are not responsible for IW Motorsports’ products, services, or promotional offers.
14. PRIVACY
Information collected through text messaging is handled according to our Privacy Policy.
Our Privacy Policy explains:
- Information we collect
- How information is used
- Service providers we may use
- Advertising and analytics practices
- California privacy rights where applicable
- Data security
- Data retention
- How to contact us regarding privacy matters
The Privacy Policy is available on IWTINT.com.
15. SECURITY
Text messaging is not always an encrypted or secure method of communication.
Do not send highly sensitive information by SMS, including:
- Full payment card numbers
- Passwords
- Social Security numbers
- Other highly sensitive personal information
Use our authorized payment or checkout system when payment information is required.
16. CHANGES TO THE SMS PROGRAM
IW Motorsports may:
- Modify the messaging program
- Add or remove messaging features
- Change providers
- Suspend messaging
- Terminate a messaging program
when reasonably necessary.
Any change will remain subject to applicable consent and consumer protection requirements.
17. CHANGES TO THESE TERMS
We may periodically update these SMS Terms to reflect changes in:
- Law
- Regulation
- Technology
- Messaging providers
- Business practices
- Services
Updated SMS Terms will be posted on IWTINT.com with a revised “Last Updated” date.
18. CONTACT IW MOTORSPORTS
Questions regarding text messages or these SMS Terms may be directed to:
IW Motorsports LLC
1915 McKinley Ave Unit C
La Verne, CA 91750
Call / Text: 909-970-5776
Email: Team@IWmotorsports.com
Website: IWTINT.com
Business Hours
Monday–Friday: 12:00 PM–8:00 PM
Saturday: Appointment Only
Sunday: Closed
