SMS & TEXT MESSAGING TERMS & CONDITIONS
Last Updated: August 27, 2026
These SMS & Text Messaging Terms & Conditions (“SMS Terms”) apply to text messages sent by or on behalf of IW Motorsports LLC (“IW Motorsports,” “IW,” “we,” “our,” or “us”).
By providing your mobile telephone number and consenting to receive text messages where consent is required, you agree to these SMS Terms and our Privacy Policy.
1. IW MOTORSPORTS TEXT MESSAGING
IW Motorsports may use text messaging to communicate with customers and prospective customers regarding:
- Quote requests
- Customer inquiries
- Appointment scheduling
- Appointment confirmations
- Appointment reminders
- Service updates
- Vehicle status
- Customer support
- Requested follow-up
- Reservation information
- Deposit information
- Transaction information
- Promotions
- Special offers
- New services
- Other IW Motorsports marketing, when you have consented to receive such marketing
The type of messages you receive depends on how you interact with IW Motorsports and the permissions you provide.
2. CONSENT TO RECEIVE TEXT MESSAGES
When you voluntarily provide your mobile telephone number and affirmatively opt in to promotional text messaging, you authorize IW Motorsports and service providers acting on our behalf to send marketing and promotional text messages to the telephone number you provided.
Messages may be sent using automated technology where permitted by law.
CONSENT TO RECEIVE MARKETING TEXT MESSAGES IS NOT A CONDITION OF PURCHASING ANY GOODS OR SERVICES.
You may still contact IW Motorsports, request a quote, schedule a service, or make a purchase without agreeing to receive promotional text messages.
3. TRANSACTIONAL AND SERVICE MESSAGES
If you schedule an appointment, request information, make a purchase, or otherwise enter into a transaction with IW Motorsports, we may send communications reasonably related to that request or transaction where permitted by law.
Examples include:
- Appointment confirmations
- Scheduling communications
- Payment information
- Vehicle completion notices
- Requested customer support
- Responses to messages you initiate
These communications are different from optional promotional marketing messages.
4. MESSAGE FREQUENCY
Message frequency varies depending on:
- Your activity
- Your appointments
- Your inquiries
- Your customer relationship
- Promotions
- Services you request
We do not guarantee a specific number of messages per month.
5. MESSAGE AND DATA RATES
Message and data rates may apply according to your wireless carrier and mobile service plan.
IW Motorsports does not charge customers separately simply for receiving ordinary SMS messages from us, but your wireless provider may charge you according to your plan.
Contact your wireless carrier if you have questions regarding messaging or data charges.
6. HOW TO OPT OUT
You may withdraw consent to receive promotional text messages at any time.
The simplest method is to reply:
STOP
to a marketing text from IW Motorsports.
Where supported, standard opt-out requests such as:
- STOP
- QUIT
- END
- CANCEL
- UNSUBSCRIBE
- REVOKE
- OPT OUT
or another reasonable message clearly communicating that you no longer wish to receive applicable text messages may also be treated as an opt-out request.
You may also contact IW Motorsports directly at:
909-970-5776
or
to request that applicable marketing text communications stop.
We will process valid opt-out requests in accordance with applicable law.
7. OPT-OUT CONFIRMATION
After you opt out, you may receive a final confirmation message acknowledging your request.
After the opt-out is processed, promotional text messages covered by your request should stop unless you later provide new consent.
Opting out of promotional text messages does not necessarily prevent us from sending communications that are legally permitted and reasonably necessary to complete a transaction, respond to a message you initiate, address an active service issue, or communicate other information that does not require the withdrawn marketing consent.
8. HELP
For assistance, reply:
HELP
when supported, or contact IW Motorsports directly:
Call / Text: 909-970-5776
Email: Team@IWmotorsports.com
9. RE-ENROLLMENT
If you previously opted out and later wish to receive promotional messages again, you may need to provide new consent.
Sending us a new inquiry does not necessarily restore marketing consent unless you affirmatively opt in again where required.
10. MOBILE NUMBER OWNERSHIP
By subscribing to text communications, you represent that you are the subscriber or customary user of the telephone number provided or otherwise have authority to consent to messages being sent to that number.
If you change, transfer, deactivate, or relinquish your telephone number, please notify us or opt out before the number is reassigned.
This helps prevent messages intended for you from being delivered to another person.
11. NO SALE OF SMS CONSENT DATA
IW Motorsports does not sell, rent, or provide your SMS opt-in consent to third parties for their independent marketing purposes.
Mobile information, SMS consent records, and text-messaging opt-in data will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.
We may provide information to vendors and service providers that help us operate our communications systems when reasonably necessary to provide those services on our behalf.
Examples may include:
- SMS delivery providers
- Customer relationship management systems
- Scheduling providers
- Customer support platforms
- Website providers
These providers may process information as necessary to perform services for IW Motorsports.
Additional information is available in our Privacy Policy.
12. MESSAGE DELIVERY
Text message delivery depends on wireless networks and telecommunications providers that are outside IW Motorsports’ direct control.
Messages may occasionally be:
- Delayed
- Blocked
- Misrouted
- Undelivered
IW Motorsports cannot guarantee delivery of every text message.
Customers should not rely exclusively on SMS for emergency or extremely time-sensitive communication.
For immediate assistance during business hours, call:
909-970-5776
13. SUPPORTED CARRIERS
Availability may vary by wireless carrier, telephone number, device, messaging service, and geographic region.
Not all devices or carriers necessarily support every messaging feature.
Wireless carriers are not responsible for IW Motorsports’ products, services, or promotional offers.
14. PRIVACY
Information collected through text messaging is handled according to our Privacy Policy.
Our Privacy Policy explains:
- Information we collect
- How information is used
- Service providers we may use
- Advertising and analytics practices
- California privacy rights where applicable
- Data security
- Data retention
- How to contact us regarding privacy matters
The Privacy Policy is available on IWTINT.com.
15. SECURITY
Text messaging is not always an encrypted or secure method of communication.
Do not send highly sensitive information by SMS, including:
- Full payment card numbers
- Passwords
- Social Security numbers
- Other highly sensitive personal information
Use our authorized payment or checkout system when payment information is required.
16. CHANGES TO THE SMS PROGRAM
IW Motorsports may:
- Modify the messaging program
- Add or remove messaging features
- Change providers
- Suspend messaging
- Terminate a messaging program
when reasonably necessary.
Any change will remain subject to applicable consent and consumer protection requirements.
17. CHANGES TO THESE TERMS
We may periodically update these SMS Terms to reflect changes in:
- Law
- Regulation
- Technology
- Messaging providers
- Business practices
- Services
Updated SMS Terms will be posted on IWTINT.com with a revised “Last Updated” date.
18. CONTACT IW MOTORSPORTS
Questions regarding text messages or these SMS Terms may be directed to:
IW Motorsports LLC
1915 McKinley Ave Unit C
La Verne, CA 91750
Call / Text: 909-970-5776
Email: Team@IWmotorsports.com
Website: IWTINT.com
Business Hours
Monday–Friday: 12:00 PM–8:00 PM
Saturday: Appointment Only
Sunday: Closed
